Please leave at least 2 weeks for commission portraits to be completed Christmas is my most busy time and I will en devour to reply and sort your order as best as I can, if during a high volumeof commissions please bear with me as it takes a while to get tbese turned around,

All orders are posted out on fridays via standard first class post which can take up to 5 days uk and upto 2 weeks international of you wish for tracking please email separately all shipped from London uk. please note no refunds will be given from any comissioned based work, this is due to the manor of the product. When an item has been created by hand then unfortunately due to my time taken to create it and it is shipped and posted NO REFUNDS are given due to the costing of the time taken for the orders, it is the customers reponsibilty to send me photos to work from and the customers decision to order the commission, if something changes and the commission has been places unfortunately it is not Refundable, it is an artists response to photos sent pleas make sure they are clear photos

All borders are standard and all names must be spell checked when sent as I am not held responsible if you've spelt the name wrong so so please double check dates and names when they are emailed over.

Work comes in a few sizes

A4 - 8.3x11.7 inches

A5 - 5.8 x 8.3 inches

A6 -  4.1x5.8 inches


When you order please make the subject of your email "portrait commission big cartel" just so it is easier for me to track and within this email please attach clear photos for me to work from, names and date double checked and your address and if there are any special requests as well.

Please contact me via email at ellas_blog@hotmail.co.uk if there are any issues